While a defense medical exam may seem routine – and they often are – they can also become a hindrance to your client’s case and your schedule too. No shows, consistently interrupted exams, or a deviation from the response letter can cause severe issues.
At Nutris, our legal nurse consultants are specially trained to avoid these problems and create a productive environment for the exam. Part of that training is to prepare clients before their exams. Here’s why that is so beneficial:
When a Nutris nurse prepares patients before a defense medical exam, they are briefed on what will happen in the exam. Further, they are advised on what the doctor is and isn’t allowed to ask the patient. While this may seem unnecessary, the empowerment provided to the patient often leads to a smoother exam process. This is due to less of a need for interjection by the nurse and keeps exams comfortable rather than contemptuous.
Identify Issues In Advance
When our nurse initiates contact with the patient, they can begin to access any issues that could prevent the DME from going poorly. Two of the bigger issues are the need for a translator and anxiety around the exam process. Preparing the client ahead of time ensures that a qualified translater can be added to the exam. Also, clients often feel much more comfortable with the exam when they know what to expect.
Reduces “No Shows”
The prep process that Nutris nurses perform before a DME also includes addressing how the patient will be getting to the exam. Often, transportation issues are uncovered in the preparation process, which leaves time to solve the issue. Taxi or car services can be arranged around the exam time and factoring in patient travel time. If a patient is using public transportation, nurses can address travel time and schedules to ensure on-time arrival. Reducing no-shows to appointments helps save valuable time and effort.
The Nutris Nurse Difference
Our nurses are strategically located and are very often assigned to a DME based on geography. This seemingly minor detail is often key to a successful exam because this practice allows our nurses to build rapport with doctors and their staff. That familiarity allows our nurses to prepare a patient for the process of the exam adequately.
Our office staff is available 7 days a week to schedule a legal nurse consultant for your client’s DME. Contact us today at 661-362-8333 to get scheduled.
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