Since 2010, Nutris has been the leader in staffing trained legal nurse consultants for attorneys. Our proprietary process provides our customers with exceptional service for their clients during a defense medical exam.
Having a successful DME is not always simple, but with the Nutris checklist, you’ll be sure to have all of the important steps covered. Here’s what to remember:
Client Preparation
Working to prepare a client prior to an exam is crucial. This preparation includes:
- Confirming the date and time of the appointment as well as agreeing on a meeting place.
- Securing adequate transportation to and from the exam. Clients don’t often realize that anything that is said while on the property is in play.
- Discussing the doctor’s role in the exam and understanding that they are not there to help the plaintiff, rather they are there to help build a case against them.
Interpreter
Clear communication during a defense medical exam is crucial to the exam going smoothly. Outlining and defining that the plaintiff will need an interpreter present to assist them during the DME can help to avoid confusion as well as frustrations.
In addition, not defining the terms for audio recordings can cause potentially negative repercussions. Establishing the type of recordings allowed and who has access to them is a potentially crucial part of the response.
Professional Medical Summary
Our legal nurse consultants are not only registered nurses; they have been trained using our proprietary process in order to capture as much relevant information as possible during the DME. Not only are they able to give a medical summary, they are also skilled at knowing the important legal aspects of the exam and making notes accordingly.
Audio Recording
In addition to the professional summary, our clients receive an audio recording of the exam. Our nurses work to prepare the plaintiff for the exam to ensure that the audio recording is not only usable but extremely helpful as well. This includes coaching the plaintiff to speak loudly, clearly, and concisely.
Because of our nurses’ expert training, they are able to make additional comments to the summary of the exam. These comments are extremely valuable as they give insight into the actual exam as well as the procedure of the exam.
Let Nutris Help Your Case
Our nurses are specially trained to not only provide exceptional customer service during the DME and when they are preparing the summary of the exam but also with problem-solving. If an issue arises, our nurses and office staff work to quickly resolve the issue. Anything from late clients to translators who do not show, we are skilled at finding a solution. In addition, we work to give our nurses the ability to form familiarity with the doctors and their office staff. It is these professional relationships that are often the reason that issues can be avoided in the first place. Visit our contact page or give us a call at 661-362-8333 to get a Nutris legal nurse consultant scheduled for your next defense medical exam.
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